On The Hill Karon Resort

The staff was extremely attentive. In rainy days we woke up and found an umbrella at the door of the room and they took us from the hotel to the bus stop to catch the transport to the airport. Moreover, the right to breakfast is valid all day long and since it was low season they allowed us to have late check out at no extra cost. The best staff you could think of in your vacations.

Location is perfect aside from not being able to walk on the road down to Karon (there's no path and it's incredibly dangerous to do so as it's a very busy road). From the room we booked you could see the whole beach and it was beautiful to wake up to each morning. You can directly access the beach from the back of the resort! The staff were really lovely, although their English was limited, they still helped us where they could and even let us temporarily use a room after check out to shower and get changed in. Breakfast was good and was everything we could need (restaurant also has a beautiful view and the staff are friendly).

My experience at this hotel was absolutely amazing. Almost all the rooms have balconies and windows facing the beautiful Karon Beach and the Andaman Sea, offering breathtaking views. The staff deserves special recognition – they were exceptional, attentive, and truly caring. Every request was met with prompt attention and genuine hospitality. I particularly want to highlight the owner and his family. A lady named Noo and her daughter Meow were especially kind and welcoming. Noo went above and beyond to assist me by arranging a massage therapist to come to my room. Each time I requested, within 10 minutes, I received an excellent Thai massage from a skilled local therapist who, as I understood, lived nearby. The hotel is located on a hill and has approximately 170 steps leading down to the beach. While I didn’t find it difficult to return to the hotel after a beach visit, it might be challenging for older guests to manage the climb. However, the hotel’s proximity to the center of Karon makes it very convenient and accessible. The beach was clean, sandy, and not crowded. You can rent sunbeds with an umbrella and table for 100 THB from the restaurant at the beach (not affiliated with the hotel). The rooms are well-equipped with everything you need, except for a phone. Housekeeping is provided upon request by hanging a sign on your door. I arrived three hours earlier than the standard check-in time and was allowed to access my room without any extra charge. The staff also assisted me with my luggage, ensuring a smooth check-in experience. If I return to Phuket, I would choose to stay at this hotel again without hesitation. I highly recommend it to everyone who doesn't mind a bit of exercise when going to and from the beach.

Friendly, helpful staff before and during our stay. Our bags were taken to our room on arrival and collected on departure. Small problem with light fixed as soon as we reported it. The room was great, perfect size, effective air conditioning, comfortable bed, water provided daily, good en-suite and shower. Stunning views from our room and the restaurant. Balcony with seating and sink (a clothes airer would have been useful to dry beachwear). Good food selection at restaurant (open 0730 - 1930) at fair price. Direct access to Karon beach from the hotel. Hotel in pick-up zone for most tours in Phuket. Really enjoyed our stay, sorry to leave.

While you can tell that covid has had an impact on the resort's overall condition its still a beautiful resort. The rooms only need a few touch ups. The views from the room, pool and restaurant are all awesome and the staff are very warm and welcoming.